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Legal

Privacy Policy

Last updated: January 2, 2026

1. Introduction

Narrative Launch ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this Privacy Policy carefully. By using our Services, you consent to the practices described in this policy.

2. Information We Collect

2.1 Information You Provide

We collect information you voluntarily provide when you:

  • Create an account or register for our services
  • Fill out contact forms or request information
  • Subscribe to our newsletter
  • Engage our consulting services
  • Communicate with us via email or other channels

This information may include:

  • Name and contact information (email, phone number)
  • Company name and role
  • Business information (startup details, funding stage, industry)
  • Payment information (processed by third-party payment processors)
  • Any other information you choose to provide

2.2 Information Collected Automatically

When you visit our website, we automatically collect certain information, including:

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent on pages
  • Referring website or source
  • Geographic location (country/region level)

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Remember your preferences
  • Understand how you use our website
  • Improve our services
  • Deliver relevant content

You can control cookies through your browser settings. Disabling cookies may affect the functionality of our website.

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our services
  • Process transactions and send related information
  • Send you marketing communications (with your consent)
  • Respond to your inquiries and provide customer support
  • Analyze usage patterns to improve our services
  • Detect, prevent, and address technical issues or fraud
  • Comply with legal obligations

4. How We Share Your Information

We may share your information in the following circumstances:

4.1 Service Providers

We may share information with third-party vendors who provide services on our behalf, such as:

  • Email delivery services (Resend)
  • Analytics providers
  • Payment processors
  • Cloud hosting services

4.2 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4.3 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

4.4 With Your Consent

We may share your information for other purposes with your explicit consent.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

  • Encryption of data in transit (HTTPS/TLS)
  • Secure password hashing
  • Regular security assessments
  • Access controls and authentication

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your data.

6. Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

When information is no longer needed, we will securely delete or anonymize it.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Right Description
Access Request a copy of the personal data we hold about you
Correction Request correction of inaccurate or incomplete data
Deletion Request deletion of your personal data
Portability Request transfer of your data to another service
Opt-out Unsubscribe from marketing communications

To exercise these rights, contact us at [email protected].

8. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected
  • Right to know if personal information is sold or disclosed
  • Right to opt-out of the sale of personal information
  • Right to non-discrimination for exercising your rights

We do not sell your personal information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place when transferring data internationally.

10. Children's Privacy

Our Services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn we have collected information from a child, we will delete it promptly.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Email: [email protected]

Or through our contact page.

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